The Role

The Senior Cloud Engineer is responsible for the upkeep, configuration, and reliable operation of server, network, and cloud infrastructure — both on-premises and in the cloud. This includes managing and supporting enterprise networking environments (e.g., Meraki, Cisco, and other switches/routers/firewalls) to ensure secure and efficient connectivity.

The role is also accountable for planning, architecting, designing, coordinating, and implementing cloud technology solutions.

Key Accountabilities

• Cloud Strategy & Architecture – Assist in defining, architecting, and implementing cloud strategies and infrastructure.
• Technology Research & Business Input – Conduct research on emerging technologies to contribute to business cases and recommendations.
• Vendor & Contractor Engagement – Interact and negotiate with vendors, outsourcers, and contractors to acquire products and services.
• Solution Design & Documentation – Create high-level designs, detailed designs, and as-built specifications to feed into the solution architecture and design process; maintain documentation on system configuration, processes, and service records.
• Operational Expertise – Provide technical expertise to apply operational procedures correctly; use network management tools to determine network load and performance statistics
• Problem & Incident Management – Act as a 3rd level escalation point for incidents and requests, ensuring appropriate action is taken to investigate and resolve problems, with correct documentation of remedies and preventative measures.
• Maintenance & Installation – Contribute to planning and implementation of maintenance and installation work for infrastructure.
• Security by Design – Ensure security considerations are embedded into all solutions.
• Backup & Monitoring Standards – Define and enforce backup standards for cloud technologies and ensure monitoring requirements are factored into all solutions.