About the RACP
The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.
Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect
Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.
Job Description
12-month role at 0.6FTE
Central Wellington CBD location
Friendly and supportive team
The Role
The Member Support Officer (MSO) sits within the Aotearoa New Zealand Member Engagement and Support (MES) team which facilitates internal and external stakeholder relationships, working in a trans-Tasman environment to provide excellent communications and advocacy. The MES team supports internal and external events and works collaboratively across College teams.
The MSO’s purpose is to create member value by providing administrative, communication and governance support to the MES team and RACP members.
In this role, you will:
Act as an on-going communication channel between the Aotearoa NZ office and local membership, via email and phone communication channels.
Provide high level communication to stakeholders and members
Provide high level administration and secretariat support to Committees, including meeting agendas, minutes, preparation of meeting papers, invited speakers, zoom links, action plans and other reporting requirements
Work collaboratively across College Teams to support the delivery of member engagement initiatives in Aotearoa NZ, in alignment with the College’s Member Engagement Strategy.
Identify opportunities to improve service efficiency, streamline processes, and embed consistent practices
Desired Skills and Experience
The Successful Candidate
To be successful in the role, you will posess:
Relevant qualifications or equivalent experience
Effective written and oral communication skills
Experience providing high level member services and support
Demonstrated ability to work collaboratively with members from different parts of an organisation/service or business
A commitment to professional customer / member service
Ability to prioritise and manage deadlines
Recognition of requirements for confidentiality
Demonstrated high level skills in managing stakeholder relationships in a complex environment
To apply for the role, submit your CV and Cover letter by COB 14 June 2026
To view the position description, visit: https://www.racp.edu.au/docs/default-source/about/careers/member-support-officer-new-zealand-pd.pdf
For further information, email recruitment@racpe.edu.au
